REFUND POLICY

Last updated: July 2026

This Refund Policy governs the conditions applicable to the purchase of courses, training programs, workshops, mentoring, events, digital products, and other services offered by Rodriguez Tax Group through this website and its official channels.

By making a payment or purchasing any of our services, the user expressly agrees to the terms established in this policy.

1. NATURE OF SERVICES

Rodriguez Tax Group offers educational and training services, including:

  • Online courses.
  • Training programs.
  • Workshops.
  • Mentoring.
  • Events.
  • Digital products.
  • Downloadable educational resources.
  • Consulting and personalized sessions.

Access to the services or content is enabled once payment has been confirmed or enrollment has been completed.

2. GENERAL NO-REFUND POLICY

Due to the intellectual, educational, and digital nature of the services offered, refunds will not be issued once:

  • The user has received full or partial access to a course, program, or digital content.
  • A consultation, mentoring session, or personalized session has been scheduled or provided.
  • Materials, resources, or downloadable content have been delivered.
  • A course, workshop, event, or any other offered program has started.

Once access has been granted or the service has started, the user is considered to have had the opportunity to use it, and therefore the payment is non-refundable.

3. PAYMENTS, RESERVATIONS, AND ENROLLMENTS

Payments made for:

  • Course enrollment.
  • Training programs.
  • Mentoring.
  • Workshops.
  • Events.
  • Seat reservations.
  • Digital products.
  • Deposits or partial payments.

Are non-refundable.

Failure to attend, voluntary withdrawal, or the decision not to continue with the program does not entitle the user to a refund.

4. MENTORING AND PERSONALIZED SESSIONS

Individual sessions involve the exclusive reservation of the professional’s or instructor’s time.

For this reason:

  • No refunds will be issued for missed sessions.
  • Rescheduling requests must be made at least 24 hours in advance, except in cases of force majeure.
  • Late cancellations or failure to attend will result in the loss of the session, except in exceptional situations evaluated by Rodriguez Tax Group.

5. COURSES, PROGRAMS, AND DIGITAL PRODUCTS

For courses, programs, and other digital products:

  • No refunds will be issued once access has been granted.
  • No refunds will be issued due to lack of use or failure to complete the program.
  • No refunds will be issued due to personal expectations, change of mind, or subjective dissatisfaction.

Before making a purchase, the user is responsible for carefully reviewing the information, objectives, methodology, requirements, and characteristics of the program.

6. RESCHEDULING

When there is a duly justified force majeure circumstance, Rodriguez Tax Group may authorize the rescheduling of a session, workshop, event, or activity, subject to availability.

Approval of a rescheduling does not imply a refund.

7. BILLING ERRORS

In the event of:

  • Duplicate charges.
  • Errors on the payment platform.
  • Incorrect transactions.

The user must report the situation within five (5) business days following the payment.

Once the case has been verified, the corresponding refund will be issued when an error attributable to the payment process has actually occurred.

8. VOLUNTARY CANCELLATIONS

If the user voluntarily decides to cancel their participation in a course, program, workshop, mentoring session, event, or any other service offered by Rodriguez Tax Group:

  • No refund will be issued.
  • No account credit will be granted.
  • No credit toward future purchases will be generated.

Unless Rodriguez Tax Group determines otherwise on an exceptional basis and in writing.

9. REQUEST FOR REVIEW

If the user believes that an exceptional situation exists, they may request a review of their case by sending an email with the following information:

  • Full name.
  • Payment date.
  • Transaction receipt.
  • Payment method used.
  • Detailed description of the request.

Requests must be sent to:

Email: info@truckpermitacademy.com

Each case will be reviewed individually, and a response will be issued within a reasonable period of time.

10. MODIFICATIONS TO THE POLICY

Rodriguez Tax Group may modify or update this Refund Policy when necessary for legal, administrative, commercial, or operational reasons.

Modifications will become effective upon publication on this website and will apply to new purchases.

11. CONTACT

For any questions regarding this Refund Policy, you may contact:

Rodriguez Tax Group

Email: info@truckpermitacademy.com

WhatsApp: +1 (620) 765-4208

Address: Garden City, Kansas, United States.